Frequently asked questions
HOW OFTEN DO I NEED TO CLEAN MY HOME?
On average we clean homes every 1.5-3 years. This, of course, completely depends on the location of the home. In highly wooded areas, we find that annually cleaning is much better.
DO YOU OFFER FREE ESTIMATES?
Yes, we do. Simply contact us to get started.
DO YOU DO COMMERCIAL CLEANING?
Yes, give us a call.
WHAT AREAS DO YOU SERVICE?
Our primary service area is East Tennessee. Please visit our Service Areas link list with Google Maps
DO I HAVE THE RIGHT TO OPT-OUT OF SMS MESSAGES?
Yes, Just reply STOP to opt-out at any time.
DO YOU DO COMMERCIAL CLEANING?
Yes, give us a call.
WHAT SERVICES DO YOU OFFER?
We offer residential and commercial pressure washing services, including exterior house washing, driveway cleaning, deck and patio cleaning, roof cleaning, and more. If you have a specific cleaning need, feel free to ask!
DO I NEED TO BE HOME DURING THE PRESSURE WASHING SERVICE?
It’s not necessary to be home, but we do need access to the areas that will be cleaned. We can arrange for a convenient time or discuss any specific instructions you have.
IS PRESSURE WASHING SAFE FOR MY HOME?
Yes, when performed by a professional, pressure washing is safe for most surfaces. We use the appropriate pressure levels and techniques to prevent damage to your property. However, some delicate surfaces might require a gentler approach.
HOW LONG DOES THE PRESSURE WASHING PROCESS TAKE?
The duration depends on the size and condition of the area being cleaned. Generally, a standard residential cleaning can take anywhere from 1 to 4 hours. We provide estimates based on the specifics of the job.
WHAT SHOULD I DO TO PREPARE FOR PRESSURE WASHING SERVICE?
We recommend removing any outdoor furniture, potted plants, and other items from the area to be cleaned. It’s also a good idea to close windows and doors to prevent water from entering your home.
WILL PRESSURE WASHING DAMAGE MY LANDSCAPING OR PLANTS?
We take precautions to protect your landscaping and plants by using lower pressure settings and covering sensitive areas. If you have specific concerns, let us know, and we’ll make sure to address them.
ARE YOUR CLEANING SOLUTIONS SAFE FOR THE ENVIRONMENT?
Yes, we use environmentally friendly cleaning solutions whenever possible. Our products are designed to be effective while minimizing environmental impact.
HOW MUCH DOES PRESSURE WASHING COST?
The cost varies based on the size of the area, the level of cleaning required, and the specific services you choose. We provide free estimates and can give you a quote based on your needs.
DO YOU OFFER ANY WARRANTIES OR GUARANTEES?
We stand behind our work and offer a satisfaction guarantee. If you're not happy with the results, let us know, and we’ll work to resolve any issues.
WHAT SHOULD I DO IF I NOTICE ANY ISSUES AFTER THE SERVICE?
If you have any concerns or notice issues after the cleaning, please contact us as soon as possible. We’re committed to ensuring you’re satisfied with our service and will address any problems promptly.
DO YOU HAVE INSURANCE AND PROPER LICENSING?
Yes, we are fully insured and licensed to operate in our area. Our insurance protects both our team and your property.
CAN PRESSURE WASHING REMOVE ALL STAINS AND MARKS?
No. While pressure washing is effective for many stains and contaminants, some stains (like rust, clay, oil, battery acid, certain types of algae, etc) may require special treatments. We can assess the situation and recommend the best approach.